Our laser engraving machines are designed to work with a variety of materials, including wood, acrylic, leather, glass, rubber, and certain metals. However, the specific capabilities depend on the model and laser type (CO2, fiber, or diode). Always refer to the user manual for material compatibility.
Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Always power off the machine before cleaning. Refer to the maintenance guide provided with your machine for detailed instructions.
First, check the power supply and connections. Ensure the laser tube is functioning and the cooling system is operational. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Our laser engraving machines range from $500 for entry-level models to $10,000+ for industrial-grade machines. The price depends on the laser type, power, work area size, and additional features. Visit our website or contact our sales team for detailed pricing.
Delivery times vary based on your location and the model ordered. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days. Expedited shipping options are available for an additional fee.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube is covered for 6 months. Extended warranty options are available for purchase. Proof of purchase is required for warranty claims.
Technical specifications vary by model. Common features include laser power (40W-150W), work area sizes (300x200mm to 1300x900mm), engraving speed (up to 1000mm/s), and compatibility with various software. Check the product page for specific details.
Yes, many of our machines are designed with upgradeability in mind. You can upgrade components like the laser tube, software, or work area size. Contact our support team for guidance on compatible upgrades.
Our machines are compatible with popular design software like CorelDRAW, Adobe Illustrator, AutoCAD, and LightBurn. They also come with proprietary software for basic operations. Check the product manual for a full list of compatible software.
Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is available to assist with any questions or issues you may encounter.
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